Important Resident Updates Regarding Coronavirus (COVID-19)
Most amenities and shared spaces are now open! In an effort to keep our employees and residents healthy and safe, the following policies apply until further notice. Please read this information thoroughly.
Clubhouse & Leasing Office: Open during regular office hours. Masks are required while in the clubhouse. Please keep your distance to assist with social distancing.
Resident Communication: If possible, residents are encouraged to communicate via phone, text, or email for work orders and any questions.
Package Room: Now open 24/7! Masks are required.
Coffee Bar: Available for regular use. Please provide your own mug or cup.
Pool: Expected to open after Illinois moves to Phase 4. We will contact residents by email once we have guidelines from the Illinois Department of Public Health. Only residents will be allowed to enter, no guests.
Maintenance Requests: We are completing service requests normally at this time. Before addressing any maintenance concerns, we need to know if you are experiencing any symptoms, have tested positive for COVID-19, or have been around anyone who has been sick.
Social Distancing: For the health and safety of residents and employees, we ask that you please adhere to social distancing guidelines. Our Maintenance Teams will practice the same while completing maintenance requests in your apartment. Depending on the floor plan, they may ask you to step in the other room while completing the work.
Please note, the danger of contracting COVID-19 exists if you choose to use any common spaces/amenities. You are responsible for washing your hands as well as any object/s you bring into shared facilities. DO NOT enter shared facilities if you have a cough, fever, or other symptoms of illness. Thank you for your cooperation. Please contact us via phone or email if you have questions or concerns.
We will continue to follow all recommendations from federal, state, and local health entities. Credible sources providing online references about preventing diseases such as the Coronavirus are:
Center for Disease Control https://www.cdc.gov/coronavirus/2019-nCoV/index.html
World Health Organization https://www.who.int/emergencies/diseases/novel-coronavirus-2019